Autism Care & Support

Support worker having a calm conversation with a young woman

Introducing Our Autism Care & Support

Hallmark Healthcare Services provides person-centred support for autistic adults aged 18 and over. Every autistic person is different, so we take time to learn about each person's strengths, interests, sensory needs and the routines that help them feel safe.

Our support helps people live as independently as possible, at home and in their community. We offer flexible support, from a few hours a week to 24-hour care, with 1:1 or 2:1 staffing when it is needed.

We support autistic people with and without a learning disability, including people with complex needs or behaviours that challenge. We work closely with families and professionals, so support is consistent and joined up.

Daily life can feel overwhelming when the world is too loud, too bright or too unpredictable. We help create calm, steady environments where people know what to expect. This includes clear routines, visual timetables and plenty of notice before any change.

We pay close attention to sensory needs. Some people need quiet spaces, soft lighting or ear defenders. Others enjoy sensory activities that help them relax. We build these into each person’s support plan.

Our team uses the communication methods that work best for each person. This may be speech, pictures, PECS, Makaton, social stories or technology. We see behaviour as a form of communication and work hard to understand what a person is telling us.

All of our staff are DBS checked and trained in autism awareness and Positive Behaviour Support.

Autistic people have the right to live full and happy lives on their own terms. We support people to follow their passions, build friendships and take part in their community in ways that feel comfortable for them.

We help people build skills for everyday life, such as cooking, shopping, travelling and managing money. We go at the person’s pace and celebrate every step forward.

OUR APPROACH

We follow Positive Behaviour Support. We look for the reasons behind distress, such as sensory overload, anxiety or a change in routine, and put plans in place to prevent it. Our goal is to reduce anxiety, avoid restrictive practices and help each person live the life they choose.

Hallmark Healthcare team members together

Routine & Structure

We help people build clear, predictable routines that reduce anxiety. Visual schedules, familiar staff and careful planning for any change help people feel safe and in control of their day.

Sensory & Communication Support

We learn each person's sensory needs and adapt their surroundings to suit them. Staff use the communication tools each person prefers, so they can share their feelings, make choices and be heard.

Life Skills & Community

We support people to learn new skills, enjoy hobbies and take part in community life. This includes college, clubs, volunteering, work and days out, all planned in a way that feels comfortable.

Call us: 07799496183, 02089878042, 07903413347

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Testimonials