Learning & Physical Disabilities

    Diverse group of friends greeting a young Black man in a wheelchair

    Introducing Our Learning & Physical Disability Support

    Hallmark Healthcare Services supports adults aged 18 and over who live with learning disabilities, physical disabilities, or both. We help each person live safely, make their own choices and enjoy a full life at home and in their local community.

    Every person we support has a care plan built around them. We take time to learn what matters to each person, how they like to communicate and what they want to achieve. Support can be a few hours a week or round the clock, with 1:1 or 2:1 staffing when it is needed.

    Our support covers personal care, daily living skills, health needs and getting out into the community. We work closely with families, social workers and health professionals, so care feels joined up and nothing gets missed.

    We support people with a wide range of needs. This includes mild to profound learning disabilities, Down syndrome, cerebral palsy, epilepsy, sensory impairments and communication difficulties. Many people we support have more than one need, so we plan around the whole person, not just a diagnosis.

    For people with physical disabilities, our trained staff help with moving and handling, hoists and mobility aids, PEG feeding, medication and continence care. We always do this in a way that protects each person’s dignity and privacy.

    Communication comes first. Our team uses simple words, pictures, Makaton and other tools, so each person can share their views and take part in every decision about their care.

    All of our staff are DBS checked and receive ongoing training in learning disability, physical disability and Positive Behaviour Support.

    We believe people with learning and physical disabilities have the same right as anyone else to a good life. That means a safe home, good health, friendships, hobbies and, where possible, work or volunteering.

    We encourage people to try new things and build confidence step by step. That might be cooking a meal, catching a bus, joining a club or going on holiday. We celebrate every achievement, big or small.

    OUR APPROACH

    We follow the principles of Positive Behaviour Support. We look at what lies behind a person’s behaviour and focus on their needs, not the behaviour itself. This helps reduce distress and avoids restrictive practices. We work with families and professionals, so everyone supports the person in the same way.

    Hallmark Healthcare staff in hands-on care training

    Personal Care & Daily Living

    We help with washing, dressing, eating, continence care and moving around the home. Support is given at the person's own pace and always with dignity and respect. We also help people learn everyday skills like cooking, cleaning and managing money.

    Health & Physical Support

    Our staff support people with epilepsy, PEG feeding, medication, mobility aids and hoisting. We help people book and attend health appointments, follow their health action plans and stay as well as they can.

    Community & Activities

    We help people get out and about, make friends and enjoy their interests. This includes clubs, day centres, college, shopping, sport and days out. We also support people who want to find volunteering or paid work.

    Call us: 07799496183, 02089878042, 07903413347

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    Testimonials

    Hallmark Healthcare Services offers a level of care that is unmatched. The staff’s dedication to improving patient outcomes is inspiring. I trust them completely with my health

    Ava Martin

    Hallmark Healthcare Services is a gem in the medical field. From the attentive staff to the state-of-the-art facilities, my experience was exceptional. I’m confident in recommending their services to others.

    Mia Anderson

    I’m thankful to have chosen Hallmark Healthcare Services for my medical needs. The attention to detail and the emphasis on patient well-being make this facility stand out. Their care has made a positive impact on my health.

    Jackson White

    Hallmark Healthcare Services goes above and beyond in providing exceptional care. The doctors are not only knowledgeable but also compassionate. I’m grateful for their support during my recovery.

    Garcia

    I’ve had the privilege of being a patient at Hallmark Healthcare Services, and I’m impressed by the level of professionalism and personalized attention I received. The doctors took the time to explain everything, making me feel comfortable and well-informed.

    Roberto Carlos

    Hallmark Healthcare Services Testimonial

    Hallmark Healthcare Services truly lives up to its reputation. The team provided me with top-notch medical care, and their commitment to patient well-being is evident in every interaction. I highly recommend their services.

    Chiamaka Edunchukwu